Maintenance Packages
Protect your investment
At STIEBEL ELTRON, we are dedicated to providing high-quality heating systems and excellent after-sales service. Customer satisfaction is our top priority. To achieve this, we offer a range of service plans carried out by our professional and highly trained service engineers. A service plan with STIEBEL ELTRON will ensure that your investment in your WPL air source hydronic heat pump is properly cared for and optimised to reach its full potential.
Advantages at a glance
- Better planning – thanks to no unexpected repair costs
- Enjoy safety – thanks to comprehensive services
- Benefit from longevity – thanks to reliable operation and value retention
- Increase comfort – thanks to optimisation of settings
This maintenance product can be used throughout the lifetime of the WPL heat pump as a one-off service without a contract. Spare parts are charged as required.
- Cleaning
- Control of the operating status
- Software update
- Review settings for efficient operation
Our annual maintenance packages
This is our most comprehensive package; it includes a full health check of STIEBEL ELTRON equipment with all parts and repair work included alongside a complimentary software update of your WPM Controller, with hassle-free renewal.
- Cleaning
- Control of the operating status
- Software update
- Review settings for efficient operation
- FREE spare parts and labour up to the 10th year of operation
This service subscription can be purchased at any time. Your heat pump is serviced by STIEBEL ELTRON every year with the following checks. Included is:
- Cleaning of heat exchanger and condensate tray
- Control of the operating status
- Software update
- Review settings for efficient operation
- 30% discount on spare parts